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Delivery Information

 

Effective Date: June 2018
Company: THE420 Inde. Artist Online Radio Station
Operated by: Network 2 Networth LLC (“N2N LLC”)

1. Introduction

Welcome to THE420 Inde. Artist Online Radio Station. This Delivery and Sales Policy outlines the terms and conditions for all purchases made through our website, including digital downloads and physical merchandise such as T-shirts, hats, and other small items.

By placing an order with THE420, you acknowledge that you have read, understood, and agree to the terms described in this Policy. If you do not agree, please refrain from purchasing or using our services.

All transactions processed through THE420 are final, and this document explains what that means for digital products, physical merchandise, delivery expectations, and customer responsibilities.

2. Scope of This Policy

This Policy applies to:

  • Digital Products: Music downloads, digital listings, promotional material, or any file-based products provided through our website.
  • Physical Merchandise: Small apparel and accessories such as T-shirts, hats, hoodies, mugs, or other small packaged items.

This Policy covers the ordering, delivery, access, and refund rules associated with all products sold on our platform.

3. Ordering and Confirmation

  1. All purchases must be made through our secure online checkout.
  2. Once an order is placed, you will receive an order confirmation email summarizing your items, transaction amount, and estimated delivery information.
  3. Order confirmations are sent to the email provided at the time of checkout. It is your responsibility to ensure the accuracy of your email address and contact information.

4. Digital Product Delivery

All digital products sold by THE420 are delivered electronically via download links provided immediately after successful payment.

4.1 Access and Download

  • After purchase, you will receive a unique download link via email or through your account dashboard.
  • You are responsible for downloading and saving your files promptly.
  • Digital files are provided in standard formats (MP3, PDF, JPG, or other relevant types) and should be compatible with commonly available devices and software.

4.2 Technical Issues

  • THE420 is not responsible for download failures caused by incompatible devices, outdated software, internet interruptions, or user error.
  • If you experience difficulty accessing your digital products, you may contact our customer support within 7 days of purchase for assistance. Support may include re-sending download links or troubleshooting guidance.

4.3 Limited Access

  • Download links may have a time or download limit to ensure security and prevent unauthorized distribution.
  • It is your responsibility to save the files locally for long-term access.

5. Physical Merchandise Delivery

Physical merchandise such as T-shirts, hats, and other small items are processed and shipped according to the shipping method selected during checkout.

5.1 Processing Time

  • Orders for physical products are typically processed within 3–7 business days after payment confirmation.
  • Processing times may vary during holidays, high-volume periods, or supply shortages.

5.2 Shipping Method

  • Packages are shipped using standard carriers (e.g., USPS, UPS, FedEx).
  • Estimated delivery times are provided at checkout but are not guaranteed.
  • Tracking numbers will be provided when available.

5.3 Shipping Costs

  • Shipping costs are calculated based on the carrier, destination, and package size and are displayed at checkout.
  • Any customs, duties, or import taxes for international orders are the responsibility of the customer.

5.4 Lost or Damaged Packages

  • THE420 is not responsible for delays or loss of packages caused by the shipping carrier.
  • For damaged items received, you must notify customer support within 5 business days of receipt with photo evidence.
  • THE420 will evaluate damaged merchandise claims on a case-by-case basis.

6. All Sales Final

All purchases, both digital and physical, are considered final. By completing a purchase, you agree that:

  1. No Refunds: Payments cannot be reversed, refunded, or canceled except in rare circumstances of system error, duplicate charge, or undeliverable product.
  2. No Exchanges: Physical merchandise cannot be exchanged for a different size, color, or style after the order is processed.
  3. Acceptance of Terms: You fully accept the product as described at the time of purchase.

This “all sales final” policy ensures that digital products, which can be copied or shared, remain secure and that physical merchandise inventory is maintained accurately.

7. Payment and Security

All purchases on THE420 are processed through secure, PCI-compliant payment gateways such as Stripe or PayPal.

7.1 Accepted Payment Methods

  • Major credit/debit cards
  • PayPal or approved digital wallets

7.2 Fraud Prevention

  • THE420 reserves the right to cancel orders suspected of fraud, unauthorized use, or chargeback disputes.
  • Accounts involved in fraudulent transactions may be permanently banned from future purchases.

8. Digital Product Security

  • All digital products are licensed for personal or professional use as specified in the product description.
  • Unauthorized distribution, resale, or sharing of downloaded files is prohibited.
  • THE420 reserves the right to terminate access to digital products in cases of copyright infringement or violation of terms.

9. Merchandise Quality and Responsibility

  • Physical merchandise is crafted with care, but minor variations in color, size, or material may occur due to manufacturing processes.
  • Customers are responsible for reviewing product descriptions and selecting the correct options during checkout.
  • THE420 is not responsible for customer errors such as incorrect shipping addresses, size selection, or typos.

10. Customer Support

If you experience issues with digital downloads or receive damaged merchandise, you may contact our support team:

  • Email: [Insert Contact Email]
  • Phone: [Insert Contact Number]
  • Hours: Monday–Friday, 9:00 AM – 5:00 PM CST

Support will assist with:

  • Re-sending download links (digital products)
  • Addressing damaged merchandise claims
  • Answering questions about orders or product details

11. International Orders

  • International customers are responsible for all customs, duties, and import taxes.
  • Delivery timelines may vary depending on the destination country.
  • THE420 is not responsible for delays caused by customs inspections or international shipping carriers.

12. Limitation of Liability

To the fullest extent allowed by law:

  • THE420 / N2N LLC is not liable for any indirect, incidental, or consequential damages arising from the use, download, or purchase of our products.
  • Users accept responsibility for the correct use, download, and storage of digital products.
  • Liability for lost or damaged physical merchandise is limited to the original purchase price of the product.

13. Changes to This Policy

THE420 reserves the right to update or modify this Delivery and Sales Policy at any time. Changes will be effective immediately upon posting to the website.

  • Continued use of our site or completion of purchases constitutes acceptance of the revised Policy.
  • Customers are encouraged to review this Policy regularly to stay informed of any updates.

14. Agreement to Terms

By completing a purchase, you acknowledge that you:

  1. Have read and understood this Delivery and Sales Policy.
  2. Agree that all digital downloads and merchandise purchases are final.
  3. Accept responsibility for download, storage, and safe use of digital files.
  4. Understand that THE420 is not liable for shipping delays, lost packages, or minor merchandise variations.

This policy ensures a transparent understanding of our sales and delivery process while protecting both the customer and THE420 Inde. Artist Online Radio Station.

15. Contact Information

For questions or concerns regarding this Delivery and Sales Policy, please contact:

THE420 Inde. Artist Online Radio Station
Operated by Network 2 Networth LLC (N2N LLC)
📍 Dallas, Texas, USA
 

By completing a purchase, you confirm that you understand and accept all terms of this Delivery and Sales Policy.